Shipping / Service Delivery Policy

1. No Physical Shipping

Rabta Club does not usually ship physical goods.

Our services are delivered digitally or in person through community events and meetups.

This means there is no standard courier shipping, parcel tracking, or physical delivery timeline for most Rabta Club services.

2. What Rabta Club Provides

Rabta Club may provide:

• Website access
• Member account access
• Founding member application review
• Host application review
• Digital event reservations
• Meetup seat confirmation
• Event updates
• Community access
• Tickets or booking confirmations
• In-person meetup experiences
• Online or offline professional networking opportunities

3. Digital Account Access

After creating an account, users may access the Rabta Club member app using their login details.

Account access may require:

• Email/password login
• Profile completion
• Approval or eligibility checks
• Compliance with community rules

Some features may only be available to approved users, founding members, hosts, or admins.

4. Founding Member Application Delivery

When you submit a founding member application, Rabta Club may send a confirmation by email or other available communication method.

Submission of an application does not guarantee approval.

Rabta Club may review applications manually.

Application review time may vary depending on:

• Number of applications
• City demand
• Community fit
• Team availability
• Quality of information submitted

5. Host Application Delivery

When you submit a Host a Meetup application, Rabta Club will receive your application for review.

You may receive confirmation that your application was submitted.

Host applications are not approved automatically.

If approved, Rabta Club may contact you with next steps.

If rejected or not selected, Rabta Club may or may not provide detailed reasons.

6. Event Reservation Delivery

When you reserve a seat for an event, your reservation status may appear in your Rabta Club account.

A booking may show as:

• Pending
• Confirmed
• Cancelled
• Completed
• Rejected if applicable

Confirmed reservations may appear in:

• My Events
• Ticket or booking area
• Email or WhatsApp confirmation if enabled

7. Ticket or Confirmation Delivery

If tickets are enabled, Rabta Club may deliver tickets digitally through:

• Member dashboard
• My Events page
• Email confirmation
• WhatsApp message
• Event update notification

You may need to show your confirmation or ticket at the event.

Rabta Club may verify attendees at the venue.

8. Event Location and Venue Details

Some event location details may be visible before booking.

In some cases, exact venue details may only be shared with confirmed attendees.

This helps protect:

• Member privacy
• Event safety
• Venue capacity
• Quality of attendance

Rabta Club may share final event details through the app, email, WhatsApp, or other communication methods.

9. Delivery Timeframes

Digital access and confirmations are usually delivered instantly or shortly after submission.

However, delays may happen due to:

• Manual review
• Payment verification
• Email delivery issues
• Technical errors
• Internet or hosting problems
• Supabase, Vercel, email, or third-party service delays
• Incorrect contact information provided by the user

10. User Responsibility

Users are responsible for providing accurate details, including:

• Name
• Email
• WhatsApp number
• City
• Event selection
• Payment proof if required

If your information is incorrect, you may not receive confirmations or event updates.

11. Failed Delivery or Missing Confirmation

If you do not receive confirmation after submitting a form, reserving a seat, or making payment, contact Rabta Club.

Please include:

• Full name
• Registered email
• WhatsApp number
• Event name if applicable
• Screenshot or proof if available
• Date and time of submission

12. Event Changes

Rabta Club may change event details when needed.

Changes may include:

• Date
• Time
• Venue
• Host
• Capacity
• Format
• Price
• Event topic

If an important change happens, Rabta Club will try to notify confirmed attendees using available contact methods.

13. Event Cancellation

If an event is cancelled, Rabta Club may offer:

• Rescheduled event access
• Transfer to another event
• Event credit
• Refund if applicable under the Refund Policy

Cancellation handling depends on the event type and circumstances.

14. Online Events

If Rabta Club hosts online events, access may be delivered through:

• Zoom
• Google Meet
• WhatsApp group
• Email link
• Member app update
• Other approved platform

Online event links should not be shared publicly or with non-registered users.

15. No Guarantee of External Delivery Channels

Rabta Club may use email, WhatsApp, or third-party tools to send confirmations.

We are not responsible for delays caused by:

• Email spam filters
• Wrong phone number
• Blocked WhatsApp messages
• Internet issues
• Third-party downtime
• User device problems

16. Contact for Delivery Issues

For delivery, confirmation, or event access issues, contact:

Email: connect@rabtaclub.com

Website: https://rabtaclub.com