Refund Policy

1. General Policy

Rabta Club provides community access, digital access, event reservations, meetup participation, and related services.

Because many events have limited seats and may involve venue, host, food, planning, and administrative costs, refunds are not always guaranteed.

Refund eligibility depends on:

• Type of event
• Timing of cancellation
• Event-specific policy
• Payment status
• Reason for cancellation
• Whether Rabta Club or the user cancelled
• Whether the seat could be transferred or reallocated

2. Free Events

If an event is free, no refund applies.

However, if you reserve a free seat and cannot attend, please cancel or inform us so another member can join.

Repeated no-shows may affect your ability to reserve future seats.

3. Paid Events

For paid events, the refund rules may vary by event.

Before paying, please review:

• Event price
• Event date and time
• Venue or city
• Refund window
• What is included
• Any special conditions

If no specific event refund rule is mentioned, the default Rabta Club refund rules below apply.

4. If Rabta Club Cancels an Event

If Rabta Club cancels a paid event and does not provide a suitable alternative, you may be eligible for a refund.

A suitable alternative may include:

• Rescheduled date
• Different venue
• Credit for another Rabta Club event
• Transfer to another similar meetup
• Full or partial refund depending on the situation

If the cancellation is caused by an emergency, venue issue, weather, safety matter, or force majeure event, Rabta Club may offer rescheduling or credit instead of an immediate refund.

5. If an Event Is Rescheduled

If an event is rescheduled, your reservation may automatically move to the new date.

If you cannot attend the new date, you should contact us within the time mentioned in the event update.

Depending on the event, Rabta Club may offer:

• Transfer to another event
• Event credit
• Partial refund
• Full refund if appropriate

6. If You Cancel Your Seat

If you cancel your paid seat, refunds depend on timing.

Unless the event page says otherwise, the default policy is:

More than 72 hours before the event

You may request a refund or transfer, depending on the event.

24 to 72 hours before the event

Refunds are not guaranteed. Rabta Club may offer event credit or transfer if possible.

Less than 24 hours before the event

Refunds are usually not available because event costs and seat planning are already committed.

No-show

If you do not attend the event and did not cancel in advance, no refund is provided.

7. Non-Refundable Situations

Refunds may not be available if:

• You do not attend the event
• You arrive late and miss the event
• You change your mind after booking
• You provide incorrect contact information
• You are removed for violating community rules
• You are denied entry due to unsafe, abusive, or inappropriate behavior
• You fail to follow venue or event rules
• The event page clearly states that the ticket is non-refundable
• Costs have already been paid to venue, host, food, or service providers

8. Transfers

In some cases, Rabta Club may allow you to transfer your seat to another eligible member.

Transfers are not automatic.

You must contact Rabta Club before the event, and the replacement attendee may need approval.

Rabta Club may refuse transfers if:

• The event is invite-only
• The attendee does not match eligibility requirements
• The request is too close to event time
• There are safety or verification concerns

9. Duplicate Payments

If you are charged twice by mistake, contact us with proof of payment.

After verification, we may refund the duplicate amount.

10. Failed or Pending Payments

If your payment fails or remains pending, your seat may not be confirmed.

Rabta Club is not responsible for bank, wallet, or payment gateway delays.

If money is deducted but your booking is not confirmed, contact us with:

• Name
• Email
• WhatsApp number
• Event name
• Payment screenshot or receipt
• Transaction ID if available

11. Refund Processing Time

Approved refunds may take time depending on the payment method.

Typical processing time may be:

• 7 to 14 working days after approval
• Longer if the bank or payment provider delays processing

Rabta Club is not responsible for delays caused by banks or payment gateways.

12. Event Credit

Instead of a cash refund, Rabta Club may offer event credit.

Event credit may be used for:

• Another Rabta Club event
• A future meetup
• A similar community experience

Event credits may have expiry dates or conditions.

13. Membership or Subscription Fees

If Rabta Club introduces paid memberships or subscriptions in the future, refund terms may vary by plan.

Membership fees may be non-refundable once access is provided, unless stated otherwise.

14. How to Request a Refund

To request a refund, contact us at:

Email: connect@rabtaclub.com

Include:

• Full name
• Registered email
• WhatsApp number
• Event name
• Payment amount
• Payment proof
• Reason for refund request

Incomplete requests may take longer to process.

15. Final Decision

Rabta Club will review refund requests fairly.

However, refund approval is at Rabta Club's discretion unless a specific event policy clearly states otherwise.